Frequently Asked Questions

Everything you need to know about our premium meat delivery service.

How is my meat packaged for shipping?

All orders are vacuum-sealed for freshness and packed in insulated shipping boxes with dry ice or gel packs to ensure your meat arrives at the perfect temperature.

Where do you source your livestock?

We partner exclusively with local, sustainable farms that prioritize ethical animal welfare and high-quality feed, ensuring 100% grass-fed and organic options.

How long does shipping take?

We offer expedited shipping to ensure quality. Most orders are processed within 24 hours and delivered within 1-2 business days depending on your location.

Can I freeze the meat upon arrival?

Yes, our vacuum-sealed packaging is freezer-ready. You can safely store your meat in the freezer for up to 6-12 months without compromising taste or texture.

What is your return policy for perishable goods?

Due to the nature of our products, we cannot accept returns. However, if there is an issue with your order or it arrives damaged, please contact us within 24 hours for a full refund or replacement.

Do you offer subscription boxes?

Yes, we offer customizable monthly subscription plans that allow you to save 10% on every order and ensure your freezer is always stocked with premium cuts.